Privacy Policy

Last updated: May 2026

1. Introduction

TruckState ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our Service.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, company name, and phone number
• Usage data: Log data, IP address, browser type, pages visited, and time spent
• Operational data: Load details, GPS coordinates, driver information, and uploaded documents
• Communications: Messages sent through the platform's chat and SMS features

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Send transactional and operational notifications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance functionality
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who assist in operating the platform (under strict confidentiality agreements)
• Law enforcement or regulatory authorities when required by law
• Business partners with your explicit consent

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

6. Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at support@truckstate.com.

8. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or a notice on the Service.

9. Contact

Questions? Reach us at support@truckstate.com.